cancellation policy

1. Cancellation policy

right of withdrawal

You have the right to withdraw from this contract within thirty days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party known to you who is not the carrier took possession of the goods.

In the case of digital products, your right of withdrawal expires if you have agreed to the immediate provision of your download link.

In order to exercise your right of withdrawal, you must send us (Eywa Jewelry, Staufenstraße 8, 73575 Leinzell, Germany, info@eywajewelry.com) a clear declaration (e.g. a letter sent by post, fax or email) about your decision to enter into this contract revoke inform You can use the attached model cancellation form for this, but it is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding the exercise of the right of cancellation before the cancellation period has expired.

2. Consequences of the revocation

If you withdraw from this contract, we shall reimburse you for all payments we have received from you, with the exception of delivery costs, immediately within thirty days from the day on which we received notification of your withdrawal from this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us without undue delay and in any case no later than thirty days from the day on which you informed us of the cancellation of this contract. The deadline is met if you send back the goods before the period of thirty days has expired.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to the handling of the goods that is not necessary to establish the nature, characteristics and functioning of the goods.

- End of revocation -

Sample cancellation form

(if you want to revoke the contract, please fill out this form and send it back.)

- To Eywa Jewelry, Staufenstrasse 8, 73575 Leinzell, Germany, info@eywajewelry.com

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)

- Ordered on (*) / received on (*)

- Name of consumer(s)

- Address of the consumer(s)

- Signature of the consumer(s) (only if notification is made on paper)

- Date

(*) Delete where not applicable.